Privacy Policy

Privacy Policy — aFarmacia24h.pt

Data Controller:
[Name of the pharmacy / operating company]
NIPC: [NIPC]
Technical Directorate: [Technical Director]

aFarmacia24h.pt respects the privacy of its users and is committed to protecting the personal data entrusted to us, ensuring its transparent and secure use, in accordance with the General Data Protection Regulation (GDPR) and applicable legislation.

Your personal information is treated with the same rigor and care with which we treat your health — with trust, security, and responsibility.

Data collected

To create an account, place orders, and receive support, we may collect the following personal data:

  • Full name

  • Tax Identification Number (NIF)

  • Phone number and email address

  • Full address

  • Date of birth

  • Gender (optional)

  • Order history and purchase preferences

This data is needed for:

  • Identify the customer

  • Process and ship orders.

  • Issue invoices

  • Provide customer support.

  • Compliance with legal obligations (including pharmaceutical regulations)

Purpose of Treatment

The data collected is used exclusively for:

✅ Order processing and deliveries
✅ Issuance of legal documents (e.g., invoices)
✅ Communicating with customers about orders and providing customer support.
✅ Compliance with legal and regulatory obligations
✅ We will only send commercial communications if the customer authorizes it (opt-in).

We never sell, rent, or share your data with third parties for commercial purposes.

Data Sharing with Third Parties

Your data may only be shared with entities essential to the operation of our business.

  • Transportation companies and logistics operators

  • Partner companies for product shipping

  • IT service providers and payment platforms

  • Legal and regulatory authorities, when required.

Sharing is limited to what is strictly necessary to guarantee the contracted service.

Safety and Protection

We have adopted technical and organizational measures to ensure:

  • Protection against unauthorized access

  • Cryptography and security of sensitive data

  • Restricted internal access

  • Compliance with legal and ethical obligations.

Data Subject Rights

As a user, you have the right to:

  • Accessing your personal data

  • Correct or update information.

  • Request data deletion when legally possible.

  • To limit or oppose treatment.

  • Withdraw consent for marketing communications

  • Requesting data portability

These rights can be exercised through the account dashboard or by contacting us directly.

Communication & Marketing

We will only send newsletters and promotional communications if the customer chooses to receive them.

Consent can be withdrawn at any time.

Changes to the Privacy Policy

This policy may be updated as needed.
We recommend you check back periodically to stay informed.

📞 Contacts

For any questions or to exercise your rights, please contact us:

📧 [official email]
📍 [Pharmacy Address]
📞 [Phone contact]